Ombudsman to increase case fees to £400

The FOS’s Corporate Plan and 2007/08 Budget says the Ombudsman is entering a period of uncertainty where it has to continue to handle high numbers of cases in progress, while at the same time match its resources to a declining intake of new cases. In addition, it expects to receive a large number of time-barred mortgage endowment complaints, many of which it will not receive case fees for but for which it must still fund associated work. As a result, the FOS is proposing to increase the current £360 case fee, which must be paid for the third and subsequent cases closed each year, to £40...