1st unveils TCF support system

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1st, the software subsidiary of Vertex Financial Services, has re-launched its Adviser Office system to support the FSA's treating customers fairly (TCF) principles. 

The launch of Adviser Office 6 (AO6) precedes the FSA’s 31 March deadline, by which advisers must have the relevant management information (MI) in place.  They must then show they consistently treat customers fairly by the end of December.  Paul Yates, propositions and business development director of The Exchange and 1st, says: “It may sound like a very bold statement but we believe that without the proper use of technology, adviser firms will be unable to report on the FSA requirements around treating clients fairly.” AO6 features SIPP enhancements, which include portfolio rebalancin...

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