1st unveils TCF support system

clock •

1st, the software subsidiary of Vertex Financial Services, has re-launched its Adviser Office system to support the FSA's treating customers fairly (TCF) principles. 

The launch of Adviser Office 6 (AO6) precedes the FSA’s 31 March deadline, by which advisers must have the relevant management information (MI) in place.  They must then show they consistently treat customers fairly by the end of December.  Paul Yates, propositions and business development director of The Exchange and 1st, says: “It may sound like a very bold statement but we believe that without the proper use of technology, adviser firms will be unable to report on the FSA requirements around treating clients fairly.” AO6 features SIPP enhancements, which include portfolio rebalancin...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

'Fool's gold' warning as more than half of consumers embrace AI for decision-making

'Fool's gold' warning as more than half of consumers embrace AI for decision-making

AI is increasingly shaping the future of financial services

Laura Miller
clock 17 September 2026 • 2 min read
Can investors with ethical considerations really avoid AI?

Can investors with ethical considerations really avoid AI?

Why it's complicated to avoid AI in investment

Ian Aylward
clock 16 September 2026 • 4 min read
Anthropic rolls out Claude for US financial advisers

Anthropic rolls out Claude for US financial advisers

Has ‘ready-made’ workflows, follow-ups, CRM updates and compliance checks

Sophia Panayi
clock 15 September 2026 • 2 min read