IFA seeks clarity over declined heart attack claims

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An IFA is writing to insurers for clarification on how many critical illness claims they turn down because the policyholder has not suffered chest pain during a heart attack.

Alan Lakey, partner at Highclere Financial Services, is concerned Scottish Provident is the only insurer which does not demand evidence of chest pain during a critical illness (CI) claim for a heart attack. He says all the other insurers adopt the Association of British Insurers’ (ABI) model definition for a heart attack, which states the death of a portion of heart muscle must result, among other things, in ‘typical chest pain’. Lakey says it is “worrying” so many insurers use this wording in their CI policies because around one quarter of heart attacks are ‘silent’ with no chest pain ...

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