Bupa 'worst for phone calls and new business' - Sesame

Sesame polled 341 IFAs between January and April and will update its survey twice yearly. Bupa scored -4.6 on a scale of -5 to five, followed closely by Axa with 4.5 points and Norwich Union with -4.4 points. Just Retirement scores the highest for handling telephone calls with 4.1 points. The Hartford and Bright Grey come second at four points each. Bupa scored the lowest for tracking new business at 4.8, followed by LV= and Bright Grey with -4.7 points each. Friends Provident and Bright Grey top the table for tracking new business with 4.4 points. Sesame says the scores suggest Bright...