Firms 'will struggle' with new FSA deadlines

clock

Firms will struggle to meet the latest FSA deadlines for implementing TCF, according to a new survey which suggests firms still prioritise new over existing customers.

The research, carried out by TCF Index - an information and support service for all firms affected by TCF - also suggests there is a high proportion of senior management not assessing decisions against TCF policy. The survey comes hot on the heels of an FSA progress report, which found most firms are making the necessary changes for TCF but highlighted slight struggles among smaller firms. Together with the report, the regulator announced December 2008 as the deadline by which firms must be able to demonstrate both to themselves and to the FSA that they are treating customers fairly. TCF...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

PA Awards 2026: Get your entries in by Friday!

PA Awards 2026: Get your entries in by Friday!

Celebrating the best in financial planning and advice

Professional Adviser
clock 15 September 2025 • 1 min read
Professional Adviser TV: Breaking down barriers for career movers and young talent

Professional Adviser TV: Breaking down barriers for career movers and young talent

‘Where do they go if there’s no opportunity for them’

Professional Adviser
clock 12 September 2025 • 1 min read
Feel Good Friday: IFA duo take on 240km charity cycle challenge

Feel Good Friday: IFA duo take on 240km charity cycle challenge

Andrew Home and Chris Miles raise funds for Eternal Flame

Professional Adviser
clock 12 September 2025 • 1 min read