Firms 'will struggle' with new FSA deadlines

clock

Firms will struggle to meet the latest FSA deadlines for implementing TCF, according to a new survey which suggests firms still prioritise new over existing customers.

The research, carried out by TCF Index - an information and support service for all firms affected by TCF - also suggests there is a high proportion of senior management not assessing decisions against TCF policy. The survey comes hot on the heels of an FSA progress report, which found most firms are making the necessary changes for TCF but highlighted slight struggles among smaller firms. Together with the report, the regulator announced December 2008 as the deadline by which firms must be able to demonstrate both to themselves and to the FSA that they are treating customers fairly. TCF...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Growth rethink: Tech, talent and consolidation drive change in financial planning

Growth rethink: Tech, talent and consolidation drive change in financial planning

Professional Adviser talks to four firms about how they’re rethinking growth

Sahar Nazir
clock 02 September 2025 • 3 min read
Andrew Goodwin: Investing, gambling and the importance of the long game

Andrew Goodwin: Investing, gambling and the importance of the long game

'Remember that in investing, as in sport, there are no certainties'

Andrew Goodwin
clock 01 September 2025 • 4 min read
Why gender inequality in financial advice is no joke

Why gender inequality in financial advice is no joke

'Gender inequality is a joke that has long since worn thin'

Cara Robinson
clock 01 September 2025 • 4 min read