FOS cuts IFA case fees 12.5%

clock

The Financial Ombudsman Service (FOS) says it will cut its case fees for financial advisers by 12.5% to reflect the low number of complaints made against them.

However, for other firms fees will rise from £450 to £500 and will be paid by those that have four or more disputes referred during the year. The first three cases will continue to be free. AIFA has welcomed the reduced levy for IFAs. "This is a positive step from the Ombudsman," director general Chris Cummings says. "It is recognition that IFAs have got a very good track record in terms of the low number of complaints generated by our profession and the even lower percentage of complaints that are upheld." The FOS says the general fee increase reflects an anticipated 44% increase in ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA spotlights vulnerability in latest Consumer Duty review

FCA spotlights vulnerability in latest Consumer Duty review

Treatment of vulnerable clients still an area of improvement for firms

Sophia Panayi
clock 10 July 2026 • 2 min read
LV= again backs PA's Women in Financial Advice Awards as headline sponsor

LV= again backs PA's Women in Financial Advice Awards as headline sponsor

Second year as lead sponsor on WIFA

Professional Adviser
clock 09 July 2026 • 1 min read
Barclays and AJ Bell eye targeted support offerings

Barclays and AJ Bell eye targeted support offerings

Exclusive: Firms waiting for FCA approval

Sophia Panayi
clock 08 July 2026 • 2 min read