Over 3000 IFAs have downloaded the JPMorgan Asset Management (JPMAM) Treating Customers Fairly report, in a bid to be compliant before the December deadline.
In the report, JPMAM outlines 10 key considerations, which it believes could assist firms deliver a considered TCF strategy and report on it to the regulator. It also includes practical advice on defining the meaning of TCF, making TCF part of a firm's culture, employee engagement, auditing management information (MI), embedding TCF in remuneration policy and learning from the FSA. The report contains investor views on what constitutes fair treatment and features direct testimonies from a range of IFA firms on their TCF activities. "Many firms are feeling increasingly pressured to ensur...
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