AXA revamps online new business tracking system

It says the new system is quicker, easier to read and has a host of new functions, including related questionnaires. Other additional details include a breakdown of outstanding pieces of information, such as GPRs, when they were requested, current status, and updates when information is received by AXA. There is also greater detail on the protection products applied for and commission rates. Iain Mallon, director of protection marketing at AXA, says: “Feedback from advisers on the old new business tracking system was that the details weren't updated frequently enough and there wasn't eno...