Friends Prov in bold critical illness move

clock

Friends Provident has taken what it calls a "small step" towards rebuilding consumer confidence in critical illness after announcing it will pay a proportion of a claim even if non-disclosure has been identified.

The life and pensions firm says as long as the non-disclosure is not related to the cause of the claim and the insurer would not have turned down the application at the start, it will make an offer based on a proportion of the total claim. Friends Provident, which says the move is a market first, also reveals its 2006 critical illness claims records, pointing out it paid 483 critical illness claims totalling just under £28m last year. The move also follows concerns emerging from the Protection Review Conference, held in London yesterday, that non-disclosure remains the “most important i...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Kevin Carr on AI: I don't think we've even seen the tip of the iceberg

Kevin Carr on AI: I don't think we've even seen the tip of the iceberg

'The technology is evolving faster than many of us can imagine'

Kevin Carr
clock 13 May 2026 • 4 min read
Life insurance: Complexity vs cost and the confidence gap

Life insurance: Complexity vs cost and the confidence gap

Complexity and uncertainty create frustration for consumers and operational drag for advisers

Kevin Carr
clock 30 April 2026 • 4 min read
Holloway Friendly and Wiltshire Friendly to merge

Holloway Friendly and Wiltshire Friendly to merge

No job losses anticipated

Jaskeet Briah
clock 20 April 2026 • 2 min read