Mortgage advisers could cut FSA jibes with IT

MortgageStream, a supplier of mortgage business technology, argues IT already avilable in the market means there should be no excuse for not taking advantage of solutions able to firm up processes and record-keeping. Paul Holden, sales director, says recent criticism from the regulator has specifically identified failures in product research and the ability to supply clients with appropriate and accurate documentation. For example, findings suggest two-thirds of firms sampled did not have proper processes in place to provide suitable advice, with even mandated items such as IDDs not b...