Friends Prov CI claims declined due to definition up

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The number of critical illness claims (CICs) declined at Friends Provident due to the illness not meeting the definition rose in 2008, results show.

According to figures published today, 8.7% of claims went unpaid as a result of an ineligible illness last year, up from 7% in 2007. In total, 12.7% of the 691 claims received were unsuccessful, but this was down - from 13.5% - from the previous year. Friends Provident says among those declined were claims for a broken leg and a benign breast tumour. In May of 2007, trade body the Association of British Insurers (ABI) published new definitions of critical illness in a bid to provide more clarity about what policyholders are covered against. Elsewhere, the number of claims declined due...

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