IFAs without web-based software 'will be left behind'

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Advisers without web-based front and back office software are being warned they could be left behind as stricter regulation sweeps across the industry.

Nick Eatock, chief executive of IntelliFlo, says the demands placed on advisers – such as changes to the Conduct of Business (COB) rules and new initiatives including treating customers fairly (TCF) - have never been higher. He says desktop solutions are still the preferred methods for most advisers but warns they do not have the fail-safes of web-based tools. In addition, Eatock says front and back office solutions run through the internet can help firms, not just individual advisers, build up a relationship with clients. “Back in the 90’s advisers didn’t really need a particularly effi...

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