RDR: FSA rules out 15 year long-stop re-introduction

clock

The FSA has all but ruled out re-introducing a 15-year time limit on complaints against advisers despite admitting it could save firms thousands of pounds a year.

In today's Retail Distribution Review (RDR) feedback statement, it says it has been "unable to demonstrate" where the benefits to advisers of a long-stop outweigh the disadvantages to consumers potentially hampered by one. This is despite FSA estimates suggesting reducing the time for holding records from 30 to 15 years would save an average advisory firm about £3,000 per year. IFA Sesame has led calls for the regulator to re-introduce the rule, arguing it would encourage consumers to review their financial affairs and may be seen as a vote of confidence by advisers. But FSA managing ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

The banks are back: What does this mean for advisers?

The banks are back: What does this mean for advisers?

Banks ‘uniquely positioned’ to provide advice to mass market

Sophia Panayi
clock 24 August 2026 • 6 min read
Social media investment advice leaves investors out of pocket - research

Social media investment advice leaves investors out of pocket - research

Over half who acted on social media financial advice regretted it

Isabel Baxter
clock 21 August 2026 • 3 min read
New sexual harassment duty: Can adviser firms show they've taken 'all reasonable steps'?

New sexual harassment duty: Can adviser firms show they've taken 'all reasonable steps'?

'Employers will be expected to take all reasonable steps'

Emily Bradshaw
clock 19 August 2026 • 4 min read