Nurses to carry out Friends Prov tele-interviewing

The firm says the new method, in partnership with MorganAsh, will reduce non-disclosure, speed up the applications process and sharpen all underwriting decisions, as well as being signature-free. In addition, Friends Provident has changed its medical limits reducing, it says, its reliance on medical reports (GPRs). The firm says the “qualified and experienced nurses” will undertake the interviews at a time and place to suit the consumer. It adds that, if requested by Friends Provident, they will contact the applicant and ask them a number of questions, mainly on their medical history, an...