The Financial Ombudsman Service may consider discontinuing its IFA roadshows in light of the poor standard of questions asked and the small numbers attending.
David Cresswell, press officer at the Fos, says the number of IFAs who attend the ombudsman’s roadshows is disappointing and those who do attend often ask antagonistic and unhelpful questions. He states: “The roadshows are there for IFAs to put any questions they want to a senior figure of the Fos. But it would be helpful if the questions are constructive, rather than antagonistic, and of use for people in the audience.” For example, Cresswell says a senior ombudsman travelled for four hours to a roadshow in Manchester only to be asked questions about the Fos’s final pension salary sche...
To continue reading this article...
Join Professional Adviser for free
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes