Fos calculates pension mortgage mis-selling redress

clock

The Financial Ombudsman Service has outlined how it calculates redress when it upholds complaints about the mis-selling of pension mortgages.

Pension mortgages enable people to take advantage of the tax concessions associated with pensions by building up a lump sum which can be used to pay off an interest-only property loan. But the policies carry risks, as the amount of money available at the end of the policy depends on stock market performance and it reduces the amount of the fund available to rely on in retirement. When deciding whether a pension mortgage was mis-sold, the Fos will look at whether the advice was suitable in view of the consumer’s specific circumstances and needs at the time of sale. The aim in calcul...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Closing the advice gap: The case for attitudinal targeted support

Closing the advice gap: The case for attitudinal targeted support

TISA’s Sophie Legrand-Green on a ‘significant’ way to influence consumer behaviour

Sophie Legrand-Green
clock 14 May 2026 • 4 min read
Women in Financial Advice Awards 2026: All the nominations!

Women in Financial Advice Awards 2026: All the nominations!

More than 1,150 women from 450 firms were nominated for WIFA 2026

Professional Adviser
clock 14 May 2026 • 29 min read
UK IFA deal numbers hit 'new peak' in 2025

UK IFA deal numbers hit 'new peak' in 2025

Deals rose from 50 to 133 between 2020 and 2025

Sophia Panayi
clock 12 May 2026 • 4 min read