Kirwan calls for further claims details

By Peter Carvill Nick Kirwan, assistant director for health and protection at the Association of British Insurers (ABI), has hit back at criticism of remarks he made recently regarding the publishing of claims statistics. Kirwan was reported as saying the industry should not have published critical illness (CI) claims statistics. However, he told COVER he was trying to make the point that the figures should have been published with more detail, outlining why claims had been declined in order to present a more accurate picture to consumers. He said: "The ABI has no problem with firms...