FSA test fair treatment guidelines

The market appeared confident it had met the Financial Services Authority's (FSA) interim deadline for Treating Customers Fairly (TCF) at the end of March. The deadline stipulated firms must have appropriate information - in the form of management information or other measures - in place to test whether TCF guidelines are adhered to. Steven Cameron, head of business regulation at Aegon, said: "We have been working towards the deadline for some time and are confident we can deliver." He said it was inevitable the FSA would impose these short-term deadlines as it was not sure the market...