Protection advisers Alan Knowles & Roy Mcloughlin discuss Covid-19 challenges

Challenges for protection advisers

Adam Saville
clock • 1 min read

In PA's sister title Cover's first Covid-19 Zoom-recorded video interview, Cover editor Adam Saville quizzes Alan Knowles, chair of the Protection Distributors Group (PDG) and Cura managing director, and Roy Mcloughlin, co-chair of the Income Protection Task Force (IPTF) and Cavendish Ware associate director.

The Covid-19 crisis has brought with it a raft of underwriting changes to protection policies and, as a result, a number of challenges for advisers.

In the below video, the trio discuss:

  1. Recent underwriting changes in light of coronavirus and the emergence of remote medical screenings.
  2. The challenges faced by advisers, how to place cover at this time and avoid cancellations.
  3. The importance of collaboration as an industry and why communication is key.
  4. Building a community during COVID-19 and looking forward to #NoVAD (No Virus Anymore Day).

More on Protection

Life insurance: Complexity vs cost and the confidence gap

Life insurance: Complexity vs cost and the confidence gap

Complexity and uncertainty create frustration for consumers and operational drag for advisers

Kevin Carr
clock 30 April 2026 • 4 min read
Holloway Friendly and Wiltshire Friendly to merge

Holloway Friendly and Wiltshire Friendly to merge

No job losses anticipated

Jaskeet Briah
clock 20 April 2026 • 2 min read
Protection advisers under 30 report worries about AI use in claims

Protection advisers under 30 report worries about AI use in claims

More concerned about AI used in claims than underwriting

Jaskeet Briah
clock 30 March 2026 • 2 min read

In-depth

Standard Life/Aegon UK deal signals provider 'shrinkflation' as advisers await impact

Standard Life/Aegon UK deal signals provider 'shrinkflation' as advisers await impact

'Strategically smart, operationally delicate'

Isabel Baxter
clock 15 April 2026 • 7 min read
Are AI tools the new robo advisers?

Are AI tools the new robo advisers?

Reform not replacement

Laura Miller
clock 07 April 2026 • 8 min read
Advisers warned against 'cost-saving' exercises as FCA proposes ditching annual suitability requirement

Advisers warned against 'cost-saving' exercises as FCA proposes ditching annual suitability requirement

Changes offer an opportunity for more ‘meaningful’ advice

Sophia Panayi
clock 26 March 2026 • 4 min read