Armchair Critic: Behavioural management in bite-sized chunks

Discussion of behavioural biases in financial services has focused on consumer biases and their tendency to produce suboptimal outcomes. Company people contrast consumer bias with their own highly professional approach. Yet in reality company decision making is rarely purely rational; it is characterised by its own sets of biases, in other words, 'behavioural management'. Each branch of management or each functional specialism will have its own special kinds of biases but there are some that are common to managers, or indeed any individuals in all companies. Here's a selection ...