It's Emma Mason's job, as business development manager at Blacks Connect, to visit mortgage intermediaries on a regular basis.
As a result, she gets to hear first-hand about the things that really wind them up. Here, Emma lists the top five things that brokers tell her drive them up the wall... 1) Please hold... This is one...
£624,311 of assets frozen
Risking SM&CR breaches
Ahead of December deadline
Advisers should reconsider process
'Received interest from 100 firms'
Achieved Chartered status
'Until absolutely safe'
Consults to address 'structural mismatch'