The Retail Distribution Review could provide a much needed catalyst for change in the way financial products respond to consumers' needs and wants, writes Avelo's Paul Yates.
The Retail Distribution Review (RDR) is a watershed moment in the financial services industry in terms of regulation and the migration from commission to fees. However, it should not just be viewed as a step change for the way in which advice is given, but also a real opportunity to improve consumer engagement in money matters. To make this a reality, however, financial products and their design must be revisited with the customer at the heart of the proposition to make financial services more compelling and intuitive with smart technology central to this customer-centric method of de...
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