Luddites no more: how tech transformed the group risk space

Ok, confession time; I am a Luddite. I don’t know much about t’internet, Facebook or Youtube, and 'Tweeting' confuses me. My mobile is ten years old so I do not use apps and reading is something I do with book and not a bindle, or whatever that thing is. Still, in business I suppose you have to go with the flow and technology is here to stay and I am told we must move with the times. These days, I actually believe this. As an industry, group risk is not renowned for its innovation and foresight when it comes to using technology, but it is being driven there despite the total market be...