Replacement business: Your guide to best practice

Although the findings came following a thematic review into the use of centralised investment propositions, it said its recommendations were relevant to all firms providing investment advice. The FSA said poor outcomes can occur if firms fail to: consider objectively their clients' needs and objectives. collect necessary information on their clients' existing investments and the recommended new investments, such as the product features, tax status, costs and the performance of the underlying investments implement a robust risk-management system to mitigate the risk of un...