Q&A: Vanessa Owens

How does it feel to win the award? Absolutely bowled over and ecstatic. Of all the awards in the year, it's really nice to win this one because it is specifically focused on the equity release industry. We're very pleased and very honoured. We're in strong company. So, thank you very much. What makes your product and service stand out from its competitors? Our product is very much designed with consumers in mind. We ensure our terms are clear for customers to understand. We also offer guarantees on our flex products. But the proposition is broader than just the actual product its...