The would-be whistleblower: The day I tried - and failed - to expose a churner

"We used to have an IFA working for us who was writing a lot of occupational pension transfers, mainly taking people out of bank schemes. It was all done properly, without issue and complete with G60 forms. Eventually though, he decided he wanted a greater commission split, which we wouldn’t agree to. So he left, on good terms, to start up on his own. I even helped him set up his new FSA permissions. It was only after a while that I started to hear through providers that business he had placed while he was with me was being systematically moved. He had favourite providers – the ones w...