As advisers get to grips with the principles-led legislation of TCF Kristen Paech takes a look at the challenges they have to face
The financial services market has become ever more complex for retail investors and their advisers. Advisers are now faced with a plethora of options to articulate and fit around the client's evolving needs and as a result, the margin for error is growing. Through its principles-based regulation Treating Customers Fairly (TCF), the Financial Services Authority (FSA) is seeking to reduce the risk of mis-selling and improve the standard of service provided to clients. Firms were set a March deadline for implementing TCF into their business. By this point senior management were expected to...
To continue reading this article...
Join Professional Adviser for free
Signup and gain exclusive members-only insights
- Unlimited access to real-time news, industry insights and market intelligence
- Stay ahead of the curve with spotlights on emerging trends and technologies
- Receive breaking news stories straight to your inbox in the daily newsletters
- Make smart business decisions with the latest developments in regulation, investing retirement and protection
- Members-only access to the editor’s weekly Friday commentary
- Be the first to hear about our events and awards programmes
