Securing client data from the risks of theft

clock

THE £1m fine meted out to Nationwide by the FSA after a laptop was stolen from an employee's home has rapidly brought the issue of client data protection to advisers' attention.

Although the regulator says the fine was for “larger failings” within the building society’s security systems, rather than for the theft itself, IFAs are beginning to ask: Just what is expected of us? Jim Clancy, of Clancy’s Financial Planning, says the fine worried him, especially after he had his laptop computer stolen during a recent trip to London. “What controls can we advisers really put in place?” he says. “Sometimes you can’t help but have valuable information on your laptop. I could have everything on there: life policies, quotes, mortgage details. You can password protect yo...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Ethical implications of AI remain 'a critical focus'

Ethical implications of AI remain 'a critical focus'

CISI and ACCA report identifies key threats

Isabel Baxter
clock 17 October 2025 • 2 min read
Back to school for back office systems...

Back to school for back office systems...

... while platforms deliver on service

Heather Hopkins
clock 07 October 2025 • 3 min read
The professional revolution: Control your own destiny, advisers, or someone else will

The professional revolution: Control your own destiny, advisers, or someone else will

What has advice tech given us?

Nick Ryan
clock 03 October 2025 • 4 min read