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Regulation

Regulation

Ombudsman tells firms: 'embrace and encourage' complaints

A Financial Ombudsman Service executive has urged firms to "embrace, encourage and celebrate" complaints, arguing they need to plan for imperfections.

clock 25 September 2012 •

Charging

Lighthouse begins 'project 500' recruitment drive

Advisory group Lighthouse is rolling out plans to more than double the number of IFAs in its whole-of-market national proposition, Lighthouse Financial Advice (LFA).

clock 24 September 2012 •

Charging

Quarter of firms demand monthly retainers, finds study

More than a quarter of firms are currently charging a monthly retainer for their services, research suggests.

clock 24 September 2012 •

RDR

How should advisers keep clients informed about RDR?

Fiona Murphy asks how advisers are preparing for RDR and how they are keeping clients informed.

clock 24 September 2012 •

Investment

FSA charges trader over unauthorised investment scheme

The Financial Services Authority (FSA) has charged a trader with seven offences, including fraud and forgery, relating to an unauthorised investment scheme he operated.

clock 24 September 2012 •

RDR

Skandia eyes stakes in advisers using Old Mutual war chest

Old Mutual Wealth - which includes the soon to be rebranded Skandia businesses - is planning to take stakes in adviser firms which become restricted as part of a major change in its business plan post-the Retail Distribution Review (RDR).

clock 24 September 2012 •

RDR

'A pending shambles': Lord Flight fires new RDR broadside

The Financial Services Authority (FSA) and Treasury "seem to be in denial of the pending shambles' caused by the Retail Distribution Review (RDR), Lord Flight has argued.

clock 24 September 2012 •

Regulation

This week's news... condensed

CONDENSED

clock 21 September 2012 •

Regulation

Former Lloyds worker jailed for £2.5m fraud

A former security chief at Lloyds Banking Group has been jailed for five years for submitting false invoices to claim payments from the bank.

clock 21 September 2012 •

RDR

RDR in the news #5: 'Silence of the Financial Advisers'

IN THE NEWS

clock 21 September 2012 •
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