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Regulation

Regulation

FOS boss: Providers treating complainants as numbers, not people

The chief executive of the Financial Ombudsman Service (FOS) has said he wants firms presenting their case to the ombudsman to "recount a story", not present graphs and numbers.

clock 24 June 2014 •

Regulation

And how would you like to pay? FCA mulls authorisation charge changes

The Financial Conduct Authority (FCA) is considering changing the way it charges firms, including financial advisers, that want regulatory authorisation.

clock 24 June 2014 •

Mortgages

FCA boss 'disappointed' at banks over use of new mortgage rules

Head of the Financial Conduct Authority Martin Wheatley has criticised banks for their ‘disappointing' interpretation of new rules for mortgage lenders.

clock 23 June 2014 •

Regulation

FCA chief Wheatley wins 'positive change' award

Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), has been recognised for helping "shift the culture of financial regulation" by putting "the interests of consumers first".

clock 20 June 2014 •

Regulation

FCA outlines new approach to tackling serious firm failings

The Financial Conduct Authority (FCA) has introduced a new approach to tackling serious failings in financial services firms by cracking down on senior level management first.

clock 20 June 2014 •

Technology

The service that might just turn the simplified advice tide

The service that might just turn the simplified advice tide

clock 19 June 2014 •

Regulation

Out of favour: Has the regulator lost interest in S166?

Out of favour: Has the regulator lost interest in S166?

clock 19 June 2014 •

Regulation

Long-stop petition 'needs 4k more signatures' in next five weeks

The industry's petition calling on the government to remove the ombudsman's right to consider claims without any long-stop restriction, has passed 5,000 signatures but needs double that to be considered by officials.

clock 19 June 2014 •

Charging

Tenet 'confident' about sunset clause implementation

Network and support services firm Tenet has asked platforms for clarity on their legacy commission switch-off plans but said it is "confident" advisers are "on top of" the process.

clock 18 June 2014 •

Structured Products

FCA fines Credit Suisse Int'l and Yorkshire BS over £800m structured product failings

The Financial Conduct Authority (FCA) has fined Credit Suisse International (CSI) £2.4m and Yorkshire Building Society more than £1.4m for giving undue prominence to a structured product's near-unattainable potential return.

clock 16 June 2014 •
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