The chief executive of the Financial Ombudsman Service (FOS) has said he wants firms presenting their case to the ombudsman to "recount a story", not present graphs and numbers.
The Financial Conduct Authority (FCA) is considering changing the way it charges firms, including financial advisers, that want regulatory authorisation.
Head of the Financial Conduct Authority Martin Wheatley has criticised banks for their ‘disappointing' interpretation of new rules for mortgage lenders.
Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), has been recognised for helping "shift the culture of financial regulation" by putting "the interests of consumers first".
The Financial Conduct Authority (FCA) has introduced a new approach to tackling serious failings in financial services firms by cracking down on senior level management first.
The service that might just turn the simplified advice tide
Out of favour: Has the regulator lost interest in S166?
The industry's petition calling on the government to remove the ombudsman's right to consider claims without any long-stop restriction, has passed 5,000 signatures but needs double that to be considered by officials.
Network and support services firm Tenet has asked platforms for clarity on their legacy commission switch-off plans but said it is "confident" advisers are "on top of" the process.
The Financial Conduct Authority (FCA) has fined Credit Suisse International (CSI) £2.4m and Yorkshire Building Society more than £1.4m for giving undue prominence to a structured product's near-unattainable potential return.