'Flows need to improve and we are not yet where we want to be'
Y Tree executive director Eliana Sydes speaks to PA
'Regular reviews will still play an important role, but clients' lives do not follow a servicing calendar'
Estimated number of 442,000
John Burford was sentenced to prison in September last year
Available through Vanguard’s online UK Personal Investor platform
Consumer Duty review found inconsistent governance and oversight