Regulation

'Third party may be involved'

'The bleak days of Lehman Bros have gone but the risk is we will become complacent'

979 complaints about advisers in H1

Could lead to 'disastrous decisions'

FCA chair Charles Randell

Joined CMA in 2014

Targets 'often elderly and vulnerable’

70% unsure if they can fully comply

Industry reaction to government's technical notices

Client segmentation