Protection

Protection intermediaries must ensure they satisfy the same consumer understanding requirements when selling products online or over the phone as they do in a traditional sales process, warns the Financial Ombudsman Service (Fos).

A new form of web-based mortgage payment protection insurance is being launched which is said to reward customer loyalty by repaying two months premiums every year the policyholder does not make a claim.

Using "intelligent copy out" to implement the Markets in Financial Instruments Directive (MiFID) will result in prescriptive rules and legalistic wording, according to Dan Waters, director of retail policy at the Financial Services Authority (FSA).

Almost a quarter (24%) of all homeowners in the UK do not have cover to pay off their mortgage debts in the event of their death, a Friends Provident survey reveals.

Scottish Provident has nnounced it is entering the pension term assurance market on May 22nd.

IFAs are calling for the introduction of standards in the way life insurance companies interpret anti-money laundering legislation to help reduce inconsistencies in the documents they request.

Non-disclosure rules and the law of agency must be reformed as part of a wider review of insurance contract law to make the advice process fairer for intermediaries and consumers, says the Chartered Insurance Institute (CII).

The All Party Parliamentary Group on Insurance and Financial Services has called for clearer rules on the non-advised selling of Payment Protection Insurance (PPI) and is considering submitting comments to the Office of Fair Trading (OFT).

Five reforms to start funding long-term personal care more fairly, adequately and coherently have been proposed by the Joseph Rowntree Foundation (JRF).

Three years after its launch in March 2003, Bright Grey has grown from a company of six to one with over 400 employees, and it plans to keep growing year on year while retaining its autonomous, team-orientated culture.