Protection

The FSA has praised moves by seven banks to stop selling single premium payment protection insurance (PPI) alongside unsecured personal loans from the end of January.

The Association of British Insurers (ABI) says guidance it issued on protection non-disclosure has helped halve the number of disputed claims sent to the ombudsman (FOS).

A protection specialist is breaking ranks by arguing a read-across of the Retail Distribution Review (RDR) to the insurance market would benefit the sector.

An announcement on measures to compensate victims of the Equitable Life scandal will be made this week, the Treasury has confirmed.

I am such a stickler for good customer service that my family and friends often find it amusing when I fire off a letter to the chief executive of a company that has failed to deliver on a promise.

More than half of those with protection cover in the UK may have unsuitable policies, research suggests.

LV= has removed its initial 60-day unemployment claim exclusion, meaning customers no longer have to hold their policy for that length of time before making a claim.

Rewind 12 months and not many of us could have predicted the outcomes we have seen over the last year.

Insurer Aon has been hit with the FSA's largest ever financial crime-related fine after it unwittingly made more than $7m worth of "suspicious" payments to overseas firms and individuals.

I hope you all had a restful break and are ready to return to the fast paced protection industry that we know and love. And wasn't it just that last year?