A grieving woman says she was treated like a murder suspect by an insurer who had refused to payout the pension of her late fiancé.
The Financial Services Authority (FSA) has issued its joint largest retail fine of £10.5m to Card Protection Plan Limited (CPP) for mis-selling insurance products.
The Income Protection Task Force (IPTF) will unveil a consumer charter for income protection early next year.
The mis-selling of payment protection insurance (PPI) is costing banks hundreds of millions of pounds to put right and has spawned a new crop of claims management companies.
With the Consumer Insurance Act coming into force in March 2013, advisers should ensure their medical assessment approach is compliant and defensible, Morgan Ash has warned.
Symponia, a membership body which provides information around managing care fees, is to launch four sister companies offering a wider range of services.