Mortgages

A growing number of customers complaining to financial services companies are treated in a 'dismal' fashion, according to the Financial Ombudsman Service (FOS).

Cheltenham & Gloucester (C&G) has unveiled a series of changes to its buy-to-let policy, which it claims will make things easier for intermediaries to understand and speed up the submission of cases.

Trigold and Crystal Software Solutions have confirmed they are to merge into a combined business called Trigold Crystal Ltd, subject to formal consent from shareholders.

Paradigm Mortgage Services, a mortgage network, has added specialist bridging lender Masthaven to its bridging panel.

Legal & General (L&G) has launched a lead generation service to members of its mortgage network, offering advisers access to prospective clients from external lead suppliers.

Halifax has published its latest house price index, revealing house prices across the UK fell by an average of 1.9% in March.

Five directors of a property investment group have been sentenced to jail after admitting they had defrauded investors of millions of pounds.

Norwich Union Life says its service and commitment to advisers will "in no way" be affected after announcing as many as 1,390 jobs could be cut, including 800 permanent employees.

The number of live mortgage schemes has climbed for the first time in eight months, figures from sourcing firm Mortgage Brain suggest.

Nationwide Building Society has revealed a 'surprising' jump in house prices in March, with prices increasing 0.9%.