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Author profile

Laura Miller

Laura Miller

Professional Adviser

A journalist since 2009, Laura is in her second stint as news editor of Professional Adviser, where she has worked for a number of years. She specialises in uncovering problems in retail finance, and has reported on some of the biggest failures in the investment world, including Keydata, Arch Cru and Harlequin Property.

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Articles by Laura Miller

Regulation

Why we need a free Financial Ombudsman Service

Steve Bloor, of Open Resolution, says the Financial Ombudsman is a key defence against unscrupulous banks.

clock 02 May 2013 •

RDR

How do we restore trust in financial services?

TRUST ME

clock 02 May 2013 •

Managed solutions

Cazenove's Brookes: Europe more attractive than US

Marcus Brookes, head of multi-manager at Cazenove, is backing Europe over the US despite the region's problems.

clock 01 May 2013 •

Managed solutions

F&C's Gary Potter: for first time in 20 years Japan has a chance

F&C's co-head of multi-manager Gary Potter - a self confessed bear on Japan for many years - said the country is turning around for the first time in two decades.

clock 01 May 2013 •

Regulation

Arch Cru firms ready themselves for complaints

Firms who advised on investments in the failed CF Arch Cru Investment and Diversified funds have been contacting clients asking them if they want a review of the advice ahead of yesterday's deadline to identify investors eligible for redress.

clock 30 April 2013 •

Regulation

FOS: problems escalate when firms fail to be pragmatic

Firms which fail to apply a pragmatic approach to complaints cause problems to escalate unnecessarily, Natalie Ceeney , chief executive of the Financial Ombudsman (FOS) has said.

clock 30 April 2013 •

Regulation

FCA censures Horn Express for client money breaches

The Financial Conduct Authority (FCA) has censured money transfer firm Horn Express for failing to safeguard and segregate customer funds.

clock 30 April 2013 •

Your profession

TCF 'pioneer' Len Warwick dies

Len Warwick, who has been described by colleagues as a "pioneer" of professionalism and treating customers fairly (TCF) in financial services, has died aged 68.

clock 29 April 2013 •

Regulation

FCA bans father and son duo over fake mortgage applications

The Financial Conduct Authority (FCA) has banned a father and son who were directors of Which Mortgage for submitting mortgage applications to high street lenders containing false and misleading information.

clock 29 April 2013 •

Investment

Verbatim AM partners with Sandringham on investment process

Verbatim Asset Management, the investment arm of the SimplyBiz Group, is to provide its independent investment process to restricted national Sandringham Financial Partners.

clock 29 April 2013 •
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