'It is always concerning to see complaint levels continue to rise'

Client funds reach record £179bn in first quarter of the year

The purchase includes taking over Cassons’ existing Burnley offices

Four in five of over 55s who have retired, did so without financial advice

Majority of professionals say FCA should not have to plug support gap

'I can see attention spans massively decreasing in the next few years’

Firms urged to ‘take time and understand what matters to advisers’

‘Anyone running a business needs to offer value to their clients’

Advisers must be not be ‘deceived into believing AI can solve all problems’

Firms face challenges in collecting data and due diligence processes