Pensions Ombudsman

The Pensions Ombudsman is planning to bring The Pensions Advisory Service's (TPAS) dispute resolution process into its remit.

Complainant hit with tax bill

Hughes v Royal London decided in February

Wants to be more accountable to public

The Pensions Ombudsman has ordered Abbey Life to pay almost £10,000 to a scheme member for failing to inform her that she had a guaranteed annuity rate (GAR).

The Pension Ombudsman Service (POS) has dismissed a complaint against self-invested personal pension (SIPP) provider Berkley Burke, ruling it was not the firm's responsibility to carry out detailed due diligence on unregulated investments.

The Pensions Ombudsman has thrown out a claim against Hargreaves Lansdown over a delay in death benefits payments, saying the firm acted in a way that was "justified" and "not unreasonable".

Prudential has been cleared of any wrong-doing by the Pensions Ombudsman after it granted a transfer to a suspicious pension scheme.

The pensions ombudsman has dismissed a complaint against Royal London over its decision to turn down a transfer request into a suspected pension liberation scheme.

The Pensions Ombudsman (PO) has dismissed complaints against Legal and General (L&G) and Scottish Widows after they granted transfer requests worth over £50,000 to a suspicious pension scheme.