PFS launches series of adviser workshops
The Financial Services Compensation Scheme (FSCS) has launched a new consumer awareness campaign, starring five celebrities, which it hopes will increase awareness of the scheme to 70% of savers.
Confidence among UK investors continues to rise with the vast majority looking to maintain or increase the amount they invest and save during 2014, according to research by Schroders.
The chief executive of the Financial Services Compensation Scheme (FSCS) Mark Neale has defended his organisation's multi-million pound spend on marketing, saying it will help protect the industry from detrimental consumer behaviour.
The Personal Finance Society (PFS) has established a 'consumer insight panel' to help guide its work on improving consumer confidence and trust in financial advice.
The financial services industry needs to tackle its "complexity problem" to make it easier for consumers to understand product choice and protect the most vulnerable, the regulator has said.
The Financial Services Compensation Scheme (FSCS) has hired Sherlock Holmes actor Benedict Cumberbatch to voice over its new consumer awareness campaign, which will cost the industry £3m.
The majority of advisers are positive on the impact the retail distribution review (RDR) will have on consumer confidence, while many have said there are signs it has already started to improve.
The Financial Ombudsman Service (FOS) has doubled its staffing levels since April last year to deal with volume of complaints about mis-sold payment protection insurance (PPI).