FCA dismisses British Steel complaints after lengthy investigation

Regulator acknowledges decision will be ‘disappointing’ for complainants

Jenna Brown
clock • 2 min read

The Financial Conduct Authority (FCA) has not upheld complaints against it concerning its conduct in relation to the British Steel Pension Scheme (BSPS) scandal.

The regulator said it had received a number of complaints which asserted its response to BSPS events was insufficient and failed to adequately protect steelworkers – however, after a thorough investigation into its own conduct, it rejected the claims. In a statement, it said that the watchdog concluded that, "while there have been lessons for us to learn, for example, in strengthening links with partners, such as The Pensions Regulator, we took appropriate regulatory action based on the information available at the time". It added: "We have, therefore, not upheld the complaints. We re...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Verve flags adviser hesitance over compliance switching

Verve flags adviser hesitance over compliance switching

Launches guide

Jen Frost
clock 06 February 2026 • 2 min read
Failed financial advice firms tracker

Failed financial advice firms tracker

Firms that the FSCS has confirmed as failed since the start of 2023

Professional Adviser
clock 06 February 2026 • 1 min read
Navigating FCA skilled person reviews, remediation, and past business reviews

Navigating FCA skilled person reviews, remediation, and past business reviews

Risk of s166 review has 'never been more significant'

Marjolaine Quirke
clock 05 February 2026 • 2 min read