Adrian Boulding: How and why we must engage the auto-enrolled

Automatic enrolment has been one of the consistently positive stories in the retirement market in a sea of pension reform turmoil over recent years. Opt-out rates have consistently outperformed early expectations. The latest numbers indicate that average opt-out rates are still around about 12%, although these numbers vary by age group, which definitely raises some early questions for the industry to ponder. For example, official figures showed 23% of workers over 50 opted out in 2014, compared with 7% for those under 30 and 9% for those aged between 30 and 49. Why do opt-out rates...