Independent reviewer Richard Lloyd has rejected many of the allegations made against the Financial Ombudsman Service (FOS) in the Channel 4 Dispatches documentary that aired in March.
In the report, published today, Lloyd concluded: "I have found that the FOS provides an effective and essential service for many thousands of people. "It is important that more consumers use the FOS,...
Scope for change post-Brexit
To tackle liquidity issues
More than £100m in pipeline
DB data published last week
'Heavily influenced by Morningstar'