Lloyds confirms 10% of workforce to go as PPI bill soars past £11bn

clock

Lloyds Banking Group has set aside an extra £900m in payment protection insurance (PPI) provisions and confirmed it will cut 9,000 jobs as part of a switch from high street to digital banking.

Reporting pre-tax profits of £1.6bn for the nine months to 30 September, the state-backed lender said 9,000 jobs will go and a net 150 branches will be closed by 2017 as it invests £1bn in digital products and services. While the profit figure is down 5% year-on-year, a £751m three-month figure does reverse a pre-tax loss of £440m sustained in the same quarter last year. However, Lloyds is increasing its PPI provision by more than analysts expected due to "increased reactive complaints and expected increased remediation and uphold rates". Total PPI provisions now stand at £11.3bn, ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

Future of Investment Festival: Our specialist sessions for advisers

Future of Investment Festival: Our specialist sessions for advisers

Future-proofing advice, building sustainable portfolios, all things SDR

Professional Adviser
clock 19 April 2024 • 2 min read
Why non-transparent managers are behind most failed acquisitions

Why non-transparent managers are behind most failed acquisitions

‘They don’t understand the importance of culture and cohesion’

Rami Cassis
clock 12 April 2024 • 3 min read
Partner Insight: Understanding the investment universe

Partner Insight: Understanding the investment universe

Invesco
clock 12 April 2024 • 6 min read