How explainable AI will finally close the UK's advice gap

‘Bolting on chatbots won't work - rebuild from scratch’

clock • 4 min read

Thomas Young addresses the chasm that is the UK's advice gap, saying explainable AI will solve what is a delivery problem, not a demand problem . . .

According to the Financial Conduct Authority, 8.6 million UK adults would benefit from financial advice but aren't receiving it. Meanwhile, the number of financial advisers has fallen by over 10% in recent years, with the average age of advisers now sitting at 53. The system is breaking - and it's breaking fastest for those who need help most. However, the solution isn't what you might think. Artificial intelligence (AI) will close this gap, just not the AI dominating current headlines. The perfect storm hitting traditional advice The traditional advice model is being squeezed fr...

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