Product governance arrangements: Time for an update?

'Many insurance manufacturers and distributors are falling short of expectations'

clock • 4 min read

Firms must have a clear product governance process that all relevant staff are trained on, writes Tony Lewis. A high-level product governance policy can serve as a foundation, outlining how firms comply with governance obligations...

The Financial Conduct Authority's (FCA) recent thematic review on product governance in the general insurance (GI) and pure protection (PP) markets has made it clear that many insurance manufacturers and distributors are falling short of expectations. The FCA believes firms have ample time to implement product governance requirements and will use its full range of supervisory tools to address non-compliance. If your firm manufactures or distributes GI or PP products, you are required to review the FCA's findings and make any necessary adjustments to meet its standards. This includes a...

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