Underwriting for protection: Key reasons advisers face delays

Underwriting is an important part of protection business. It allows insurers to price risk appropriately, reducing cross-subsidies and the likelihood of claims being declined. But it can be a lengthy process with a number of questions required to appropriately identify the risk.   We have seen improvements in recent years through the introduction of digitisation in underwriting and, with the necessary changes implemented during the pandemic online underwriting became essential.  The slow and painful process of digitalising health records is allowing for speedier medical reporting, ...