Exclusive: Ex-PFS CEO Keith Richards on the CII's 'major mistake'

‘Deliberate and underhanded strategy by the CII’ exposed

clock • 5 min read

In an exclusive column for PA, former Personal Finance Society (PFS) chief executive (CEO) Keith Richards shares his opinion on the PFS' strained and volatile relationship with the Chartered Insurance Institute (CII)...

The CII's decision to publicly criticise the PFS board directors of governance failings, most of whom are practising member volunteers and offer their services pro-bono, was a major mistake and has exposed what many see as a deliberate and underhanded strategy by the CII to discredit members of our profession, simply to justify their desperate need to take control of PFS member assets and revenue. Whether this is true or not, perception is reality and the CII needs to recognise the reaction and feedback from across the profession. Caroline Stuart's resignation from the PFS last week, ...

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