Financial scams continue to target the most vulnerable

Financial scams and other fraudulent attempts continue to plague our industry, with customers regularly caught out by criminals devising increasingly sophisticated, targeted attacks. Despite the continuous rise in the number and severity of such attacks, this year has seen a limited level of legislative progress with regards to combatting fraud and offering support to those people who fall victim. The Online Safety Bill, for example, has seen significant delays this year after being put on hold during the Conservative leadership race in the summer, followed by the turbulent period tha...