Hayley Rabbets: Reporting for Consumer Duty

Chance to shine

clock • 5 min read

Hayley Rabbets looks at Consumer Duty from a reporting perspective and says it gives advice firms doing all the right things a chance to shine

As the dust settles on Consumer Duty Day (this was a genuine event for Team Verve) we've been pondering on all the different ways firms can adopt this into their culture and operations… and we've got your back! Since I get my kicks from all things paraplanning, I thought I'd share some insight into how you can use suitability report templates to reflect your firm's adoption of the Consumer Duty principle. Clear & concise We've said this again and again (oh the irony), but suitability reports really should be as clear and short as possible. Under ‘The Duty' (love that) firms must be...

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